Virtualness

Thoughtful Design. Considered Systems. That's Virtualness®.

Bespoke website design and Zanda setup for allied health professionals and purpose-driven businesses, with streamlined workflows and solutions tailored to your practice.

About Virtualness®

Your dedicated partner in purpose-driven business growth and seamless, streamlined support.

We are based in Sydney, Australia, collaborating with purpose-driven businesses, psychologists, counsellors and allied health professionals.  Our approach brings intentional website design and strategic Zanda setup together to create clarity, efficiency, compliance, and a professional online presence that genuinely reflects the quality of care you deliver.

When you work with us, you step into a strategic partnership built around intentionally aligned solutions that reflect your practice vision, values and aspirations you hold for your practice.

Our Services: ways we can support you on your journey

Admin & Project Support

We provide tailored operational admin and project support to refine business processes, improve workflows and implement practical solutions that support your business.

Zanda Setup & Audits

We help allied health professionals establish a well-structured Zanda system tailored to their practice, with workflows that support their day-to-day processes and client care.

Showit & WordPress Web Design

Thoughtfully designed WordPress and Showit websites for psychologists, counsellors and allied health professionals, bringing your practice’s values, expertise and approach to life online.

Vanessa Jelic

Hi, I'm Vanessa Jelic 
owner of Virtualness®

I’m Vanessa Jelic, known to most as Ness, the owner of Virtualness. I’m a website designer and systems specialist passionate about helping purpose-driven businesses, psychologists, counsellors and other allied health professionals bring their core values to life online and implement tailored systems that improve business operations.

Since 2019, I’ve been designing bespoke websites, optimising workflows, streamlining systems like Zanda, and providing high-level administrative & project support. With a background across various sectors, I specialise in simplifying workflows, creating clarity, saving time, and helping clients focus on what matters most: supporting their clients and business goals.

I build impactful WordPress and Showit websites that merge creativity with functionality & optimisation, ensuring every design choice serves a purpose, and deliver meaningful outcomes.

Partnering with me means gaining a trusted strategist who understands the balance between creativity, compliance, and clarity, because your business deserves systems and design that genuinely support you.

Discover More About Me and Virtualness

Providing tailored website design, Zanda setup and business support solutions that reflect your business vision, values and aspirations.

Our Virtual Assistants: Dedicated to support you on your journey

We provide tailored support to help streamline operations, assist with key projects and implement effective systems and processes. At Virtualness®, we specialise in bespoke website design and Zanda setup, alongside administrative and project support for allied health professionals and purpose-driven businesses.
  
Whether you’re establishing your online presence, refining your practice management system or seeking assistance with business operations, we bring together the right skills and expertise to support your business goals. From individual projects to ongoing support, our focus is on helping you improve efficiency, establish streamlined workflows and keep your business moving forward.

How it works

Let's get started with these next steps

Book a free consult

Choose a suitable time through our online booking page to arrange your complimentary 30-minute Alignment Call.

w

Discuss services required

Here we will chat about your business, ways to support your business, the onboarding process and the next steps!

n

Project begins

Once the onboarding process is complete we commence supporting your business!

What Our Clients Say

{

Vanessa has great systems in place that helped me to know where she was at with the process, she is really responsive and answered all of my questions. I'm so glad she was able to set the system up for me, it made my life much easier.  If you're setting up for Zanda system, I highly recommend working with Vanessa to make sure your system works for you and for your clients.

5
Jen Elhindi
Hillview Wellbeing
{

I recently engaged Virtualness for their Zanda Refresh package for Artemis Psychology Services. I couldn’t be happier with the results. From the very beginning, the team demonstrated exceptional professionalism, expertise, and attention to detail.
Vanessa took the time to understand my practice, streamline my Zanda setup, and implement improvements that have significantly enhanced both efficiency and the client experience. The refresh was comprehensive, well-organised, and tailored to the unique needs of my psychology practice in Springwood and Online.
What impressed me most was their responsiveness and willingness to go above and beyond to ensure everything was working seamlessly. They explained processes clearly, provided practical recommendations, and delivered exactly what they promised.
The outcome has been a more professional, user-friendly, and efficient system that saves time and supports the smooth running of my business. I highly recommend Virtualness to any allied health or psychology practice looking to optimise their Zanda platform and improve operational efficiency.
Thank you to Vanessa and the Virtualness team for your outstanding service and support.

5
Cynthia
Artemis Psychology Services
{

Vanessa is professional, knowledgeable, and lovely to work with. Highly recommend, especially for us busy allied health clinicians!

5
Tess Philip
Registered Psychologist
Tess Philip Psychology
{

I have had a great experience with Virtualness. I got Vanessa's support for a number of services, and she delivered over and above for each one. She is very detailed oriented, and honest. Once I got to know her, I knew I could trust her to deliver a great outcome for my projects and she did, every time!!

5
Saleha
Clinical Psychologist | Private Practice Owner
{

I would highly recommend Vanessa to anyone wanting to set up the Zanda system. She is extremely responsive, thorough, has amazing attention to detail, and extensive knowledge of the system. She exceeded our expectations for the system set up and I feel much more confident using Zanda now. I feel very grateful for her assistance and support and do not think that I would have been able to get the system to the point where it is now without her.

5
Confidential Client
{

One clear highlight was Vanessa's ability to interpret my ideas and requirements accurately and come up with resources and supportive plans often almost immediately after a meeting. I also loved how Vanessa set up the system so that she could work 'behind the scenes' - yet I could check the working documents and see exactly where we were up to and what was still to come. This worked very well for the policy planning and the admin hiring plans.

5
Jonathan
{

The experience has been terrific. At the HOME Network, we are grateful to have Vanessa supporting us for the past few years. This has accelerated our business. Thank you.

4
Josephine
Chairperson
{

Excellent service provision. An exceptionally professional and outstanding service.  No request or question is too difficult, I felt supported throughout the process from the beginning to the completion of the project.

5
Nerida
Counsellor / Private Practice
{

I can not thank Virtualness enough for the exceptional work & support they have provided time and time again.

From website creation to form & system setup, plus more - we genuinely could not have had the private practice we do today without your assistance!

We highly regard & recommend Virtualness - Vanessa listened, captured and reflected our business values in the work she so creatively envisioned and provided.  She created order and a plan when we were stuck and continues to be most enjoyable to work together with!

5
Belinda
Counsellor / Coach / Private Practice
{

My experience with Virtualness was extremely good, and the end result was above and beyond my expectations. Setting up my website was completely new to me; Vanessa's patience and guidance allowed for a very professional, warm and inviting website for clients. In addition, Virtualness was very responsive to any questions I had.

I felt it was a partnership from the very beginning, with Vanessa suggesting enhancements I hadn't thought of - providing an even better outcome than I had envisaged.

5
Heather
Counsellor / Private Practice

Latest from Ness

Practical perspectives on websites, Zanda, operations and running a purpose-driven practice.

Ready to Find the Right Support for Your Business?

From bespoke website design to tailored Zanda setup and operational support, discover how Virtualness® can help you refine your systems, strengthen your online presence and support your business goals.

Explore our services and find the right fit for your business.

Book free chat with Virtualness
Virtualness® Zanda Readiness Guide